Customer Service

Vitrerie J.L Inc. has an experienced, multi-disciplinary team of professionals in place, ready to offer top-notch service and support to its customers. Our qualified personnel are knowledgeable about products and materials, up-to-date on new technologies, construction standards and the rules governing building codes.

Our technicians continually upgrade their skills through training sessions and attend information seminars hosted by manufacturers introducing new products to the market. Accessibility to manufacturers’ technical documentation, communiqués and related press releases is also assured.

Vitrerie J.L.Inc.’s strength lies in its ability to develop original, efficient and aesthetically-appealing solutions to resolve any technical matters that may arise, and does so at an affordable price. Serving the client is our prime objective. Our fleet of mobile assistance units enables us to meet that goal by responding quickly to situations as they occur, hence ensuring complete customer satisfaction. Our large inventory of architectural hardware products allows us to carry out a variety of repairs to architectural fenestration systems. And in addition, we offer our firm commitment to honour warranties.